Payment & Security Policy

Prices and available payment methods are shown during Shopify Checkout and can vary by country, device, or payment-provider eligibility.

Payment authorization

An order proceeds after authorization. We may request reasonable verification or cancel an order when payment cannot be confirmed or fraud is suspected.

Payment information

Transactions are processed through secure checkout services. Lorvenl will not ask you to email complete card numbers or security codes.

Billing assistance

For a declined payment, duplicate charge, or billing question, contact service@lorvenl.com with the relevant order number and a description of the issue.